SERVER RULES

• Respect all players: All players have the right to be spoken to or addressed in a respectful manner. Players are all users that play on the Phoenix Network. 

• Player and account safety: Players have the right to play in an environment which is safe from account phishing, scamming, and account selling.

• Cheating and exploiting: Players have the right to play in an environment which is fair and free of cheating and exploiting. 

• Sensible Creative and Artistic Content: We encourage players to be creative in art and designs in a way that doesn’t damage the experience of others. This includes all content such as drawings, item names, skins, and capes, which are created by players.

• Using bugs and glitches to cheat: Players who will find doing cheating by using bugs or glitches can lead to a permanent ban.

PRIVACY POLICY

What information do we collect?

We collect information from you when you register on our website.

When registering on our site, as appropriate, you may be asked to enter your: Username, e-mail address, password (Which is Encrypted), Date of Birth (Not required) and Sex (Not required).  The Name usually isn’t ever a personal name, but an anonymous alias for your characters username. We also record your IP address when you register to help verify you are not a bot. We don’t require any personal information to register.

You may, however, visit our site anonymously.

Store payments are handed by Third party’s

We do not store any of the personal information entered when purchasing digital items though our store, all of this information is handed by third parties.

Our store page redirects to the Buycraft service that acts as a store front and processes  payments through either PayPal or Stripe.

Buycraft have developed their own system for players to have their own accounts, for players to exercise their data rights under GDPR, Requests should be directed to BuyCraft as the data controller so they can educate the player how how to maage their data though the Tebex Accounts system, BuyCrafts Notice on GDPR can be found here.

If you use Paypal to process a payment here is their GDPR Page.

If you use Stripe to process a payment here is their GDPR page.

We do not store any information related to payments through the store, That is all handed by the third parties listed above.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Where do we keep this information?

This information is saved in our MySQL database for our website, all password are encrypted and never listed as plain text.

Cookies

Do we use cookies?

No.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Terms and Conditions

By donating to Phoenix Network you are stating that:

1. You are over the age of 18 OR have parental permission

2. You have authorization to use the debit/credit card and/or paypal account

3. You will not chargeback, dispute, reverse any payments

4. You will not abuse your gifts and/or ranks

5. We reserve the right to ban any account without notice for any reason.

6. You agree to everything listed above and below. NO REFUNDS WILL BE GRANTED

1) We reserve the right to change, with or without notice, any rank price that has been set forth. We also reserve the right to change the contents of a specific rank – the benefits of a certain rank can change, and you will not be entitled to the old rank benefits if we change it. Rest assured that no rank benefit, or any other item in the store, will be changed without a valid, server-balancing reason.

2) You agree to indemnify the staff, owners, hosts, advertisers, officers, directors, employees, partners, and all other parties related to this servers staff. By agreeing to these terms, you agree not to present any lawsuit or other legal challenge against the server staff for any reason, whether related to your purchase or not.

3) You understand and agree that your use of this website and any services or content provided is made available and provided to you at your own risk. It is provided to you as-is and we expressly disclaim all warranties of any kind, expressed or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. You understand and agree that neither us nor any participant in the service provides professional advice of any kind and thus use of such advice or any other information is solely at your own risk and without our liability of any kind. Some jurisdictions may not allow disclaimers of implied warranties and the above disclaimer may not apply to you only as it relates to implied warranties.

4) You expressly understand and agree that we shall not be liable for any direct, indirect, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible loss (even if we have been advised of the possibility of such damages), resulting from or arising out of

(I) The use of or the inability to use the service, (II) The cost to obtain substitute goods and/or services resulting from any transaction entered into on through the service, (III) Unauthorized access to or alteration of your data transmissions, (IV) Statements or conduct of any third party on the service, or (V) any other matter relating to the service. Note that by accepting the terms in the document, you are also waiving your right, to take any action, legal or otherwise, against anyone or anything related to the staff, management, administrators, members, owners or any hosts of this server. You furthermore acknowledge that if any part of this document is found to be invalid or unenforceable in any way, any parts not found to be invalid or unenforceable will be considered fully valid and binding.

5) Any staff, owners, hosts, advertisers, officers, directors, employees, partners, and all other parties related to this servers staff reserve the right, with the appropriate permissions, to forcibly make you leave the server, permanently or temporarily, with no chance of refund – however this will never be unwarranted, this will only happen in the case of extreme rule-breaking. If you obey the rules, you will never be banned, plain and simple.

6) All terms and conditions are in effect indefinitely as soon as the contract is accepted, and will remain to be active even after you quit, are banished, removed, or if you leave the server/website/forum in any way.

Refund Policy: All sales are final, you may not buyback, stop, credit the server by any means necessary in order to receive your funds back that of which have been paid. And in doing so we reserve the right to disallow your continued play on the server/website/forums and not allow further funds to be added or taken away. We reserve the right to pursue any legal or collection action necessary to recover damages in the event of a forced charge-back.

Rights Reservered
By phoenix Network